Perhaps this is your first time speaking with Quitline, or maybe you've heard from us before. Either way, this video answers some common questions about what to expect.
First of all, we are a team of trained health professionals. We stay up to date with the latest research and evidence-based approaches to help people quit smoking or vaping and remain smoke-free or vape-free for good.
Your privacy is very important to us, and all conversations are confidential. Every week, we speak with hundreds of people, many of whom successfully achieve their goals of quitting smoking or vaping. We hope we can help you too.
Quitting Can Be a Journey
For most people, quitting is not always straightforward. Things may go well for a while, but challenges can arise along the way. When that happens, Quitline can help you navigate those challenges and stay on track, making the journey easier and helping you reach your goals sooner.
Understanding Smoking and Vaping Dependence
There are two main components to smoking and vaping:
- The habit or behavioural aspect.
- Physical nicotine dependence.
These work together to keep people dependent on tobacco and nicotine products.
Quitline can help you address both components. Our counsellors will discuss the tools and strategies that may work best for your situation.
Because everyone is different, there is no one-size-fits-all approach. Your quit plan will be tailored to your unique needs, circumstances, and goals.
Creating a Personalised Quit Plan
We work with you to better understand your relationship with cigarettes or vapes. This may include discussing questions such as:
- How does smoking or vaping affect your life?
- What situations trigger cravings?
- What has helped during previous quit attempts?
By understanding your experiences, we can work together to create a personalised plan that supports your success.
Nicotine Replacement Therapy (NRT)
We may also discuss nicotine replacement therapy, commonly known as NRT.
NRT products include options such as nicotine patches and gum, which can help reduce cravings and withdrawal symptoms.
Not everyone chooses to use NRT, but if you do, we can provide guidance on how to use these products correctly, including the right dosage and duration to maximise their effectiveness.
How Much Support Can I Receive?
For some people, a single session is enough to get started in the right direction. Others prefer ongoing support over several weeks as they work towards their goals.
Quitline offers both options and is available seven days a week.
The first session typically takes around 30 minutes, so it's helpful to let us know the best time to contact you. Calls are made from a private number, and if we're unable to reach you, we'll leave a message.
Support at Your Pace
There is no pressure to talk to Quitline. We work at your pace and focus on providing the support that best meets your needs.
At Quitline, you're in the driver's seat. Our friendly and professional team will help you create a quit plan that works for you and support you throughout your quit journey.
We look forward to working with you and helping you achieve your goals.
